Frequently Asked Questions
We understand that navigating product and service information can sometimes raise questions.
To better assist you, we have compiled a list of Frequently Asked Questions (FAQs) to provide clarity and address common inquiries. From response times and payment methods to customization options, warranty coverage, and order processes, our FAQ serves as a valuable resource to ensure a smooth and transparent experience with Equi Sahel.
Explore our FAQ section to find answers to your questions, or feel free to reach out to our dedicated customer support team for personalized assistance. Your satisfaction is our priority, and we are here to support you every step of the way.
FAQ
Discover the answers here.
EQUI-SAHEL stands out with its dedicated team, streamlined support, extensive stock of standard parts, and commitment to customer satisfaction.
EQUI-SAHEL specializes in the sale of materials and installations for a range of projects, including water supply, drilling, irrigation, electricity, construction, dams, mining, and treatment facilities.
EQUI-SAHEL upholds high standards of quality and professionalism through its team of experts and a customer satisfaction-driven management system.
Yes, EQUI-SAHEL maintains a large stock of standard parts to respond quickly and efficiently to urgent requests for project materials.
EQUI-SAHEL provides its expertise and services primarily in Mauritania and the surrounding sub-region.
Yes, EQUI-SAHEL can offer customization options to tailor materials and installations to the specific requirements of the project.
EQUI-SAHEL serves a wide range of industries, including water supply, mining, construction, and energy.
EQUI-SAHEL aims to respond to all inquiries within 24 hours, with 24/7 support available for urgent matters.
The warranty coverage varies depending on the type of product and is provided with each purchase. Our team is committed to resolving any issues as quickly as possible.
Orders can be placed through our website or by directly contacting our sales team via phone or email. We are here to assist you at every step of the process.

Why choose us?
Choose us for our unmatched expertise and commitment to excellence. We prioritize customer satisfaction and offer innovative solutions tailored to your needs.
24/7 Customer Support
Our dedicated team is available 24/7 to assist you with any request or issue you may encounter.
Premium Quality Services
We consistently deliver top-tier services, ensuring the highest quality standards in every project we undertake.
Professionalism
Our experienced professionals approach each task with the highest level of professionalism, ensuring efficiency, reliability, and integrity in all our interactions.
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